Terms of Service

Last updated: 11 November 2026

Welcome to Uqobo Living. These terms apply to browsing our Shopify store, using its services and purchasing our products, to the extent permitted by applicable law.

About Uqobo Living

Business name: Uqobo, trading as Uqobo Living. ABN: 68 850 478 304. Contact: hello@uqoboliving.com. We sell selected homeware, tableware, textiles and handcrafted products.

Using the website

You agree to use the site lawfully and not to interfere with its operation, security or availability, engage in fraud, or submit misleading information.

Products and availability

We aim to describe and photograph products accurately. Handmade items may vary naturally in colour, texture, dimensions and finish; device screens can also display colour differently. Products are subject to availability. If we cannot fulfil an accepted order, we will contact you and provide an appropriate resolution in accordance with law.

Prices and payment

Prices are in Australian dollars unless otherwise stated. Applicable taxes are included or displayed as indicated at checkout. Payment methods are those available at checkout. The payment provider processes transactions according to its terms. Pricing errors and changes affecting accepted orders will be handled according to applicable law.

Orders

Please provide accurate information and review your purchase before submitting. An automated confirmation acknowledges receipt but does not necessarily mean an order has been accepted for fulfilment. We will contact you if information is incomplete or an item is unavailable.

Customised items

Some items, including chairs, are made according to your selected patterns or colours. Please check your selections. Custom chairs generally have a 5–7 business day production lead time. Voluntary cancellation conditions are explained in our Returns & Refunds Policy; statutory consumer rights remain unaffected.

Shipping

Delivery charges, eligibility, estimates and special courier quotes are explained in our Shipping & Delivery Policy. Oversized parcels may require an individual delivery quote agreed before payment.

Returns and refunds

See our Returns & Refunds Policy. Nothing in these terms excludes rights that cannot lawfully be excluded under Australian Consumer Law. Depending on the failure, goods may qualify for repair, replacement, refund or other remedies.

Intellectual property

Website content, including text, photographs, artwork, designs, trademarks and graphics, belongs to Uqobo Living or is used with permission unless otherwise indicated. Commercial reproduction without permission is not allowed except as permitted by law.

External links and privacy

Third-party sites have their own terms and privacy practices. Our handling of customer information is described in our Privacy Policy.

Website availability and changes

We aim to maintain reliable access but occasional interruptions may occur. We may publish updated terms as operations or legal requirements change; updates do not retrospectively remove existing contractual or statutory rights.

Governing law

These terms are governed by applicable Australian law and, where relevant, Queensland law, subject to mandatory consumer protections.

Contact

Email hello@uqoboliving.com.